Frequently Asked Questions
Everything you need to know about your order and our products.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your order sooner.
Is your packaging discreet?
Yes, all orders are shipped in plain, unmarked boxes or mailers with a generic return address to ensure your privacy.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, contact our support team for a full refund or exchange.
Are your products safe to use with latex condoms?
Most of our topical products are compatible with latex condoms. Please check the specific product description or packaging for detailed compatibility information.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.